Property Portfolio Coordinator - Customer Regulatory Specialist
About this role
Kōrero mō te tūranga - About the role
The Built Structures team sits within LINZ's Crown Property group and manages a diverse portfolio of Crown-owned buildings and residential properties. Our work spans property and tenancy management, maintenance and compliance, commercial agreements, and stewardship of assets that support a range of government priorities. Following the recent insourcing of the management of our residential portfolio, we're continuing to strengthen capability, improve systems and processes, and build a modern, high-performing property management function.
As our Property Portfolio Coordinator (Customer Regulatory Specialist), you'll provide support across a wide range of property management and operational activities. You'll help coordinate maintenance and contractor activity, manage property and tenancy information, support commercial agreements, contribute to reporting and process improvement, and help ensure our systems and data remain accurate and reliable. Working across the team, you'll gain exposure to almost every aspect of the property management life cycle and play an important role in keeping things running smoothly.
This is a great opportunity for someone looking to build broad property management experience in a supportive and varied environment and contribute to the management of a diverse portfolio of residential and commercial properties. You'll join an experienced, Wellington-based team who enjoy working together, share knowledge freely, and where you'll be encouraged to learn, contribute ideas, and develop your skills.
He pūkenga tou - Skills & Experience
You'll bring a combination of strong organisational skills, attention to detail, and the ability to manage competing priorities across a varied property portfolio. We're looking for someone who can build positive working relationships, enjoys solving problems, and is comfortable working across systems, processes, and operational delivery.
To be successful in this role you'll have:
- Experience in property management, property administration, facilities management, contract coordination, asset management, or a similar operational role
- Strong organisational skills and the ability to manage multiple workstreams and competing priorities
- Experience maintaining accurate records, data, and documentation, with a high level of attention to detail
- Strong written and verbal communication skills, including the ability to work effectively with a range of stakeholders
- Confidence using information systems and technology to manage work, analyse information, and produce reports
- The ability to identify process improvements and contribute to more efficient ways of working
- A collaborative approach and willingness to support colleagues across a busy team
It would be an advantage if you have:
- Experience in residential or commercial property management
- Knowledge of contract administration, tenancy management, maintenance coordination, or asset management practices
- Experience using property management, asset management, or facilities management systems
- An understanding of government property portfolios and public sector decision-making processes
The annual full-time salary range for this role is $85,000 to $100,000 depending on skills and experience.
Ngā mea e tukuna ana e tātau – What we offer our employees
- Interesting work which impacts Aotearoa as we care for whenua, moana and arawai.
- Wellbeing allowance reimbursement
- Ability to purchase additional leave
- Annual Flu Vaccinations
- Reduced Health Insurance Premiums
- Diverse groups and networks
- If eligible for paid parental leave, you will be entitled to a top up payment for the first 18 weeks of the 26 weeks.
- A minimum of four weeks and three days annual leave
Te Tākinatanga - Our Story
Toitū Te Whenua plays a vital role in understanding, developing, and caring for New Zealand's whenua, moana and arawai (land, sea and waterways). Whether you're developing our products and services to support our customers, managing the Crown estate, engaging with our iwi partners, or helping us be an effective regulator, your contribution can make a difference. Our mahi helps New Zealanders have confidence that the development of our land, communities and country is being planned from an informed and expert position that balances environmental, social, cultural, and economic considerations, now and for future generations.
Our Kia Toipoto Intentions - Public Service Gender, Māori, Pacific and Ethnic Pay Gap Action Plan
Toitū Te Whenua is a diverse team of individuals with different experience and perspectives. This drives our culture and high performance. We know that people from underrepresented groups and women in particular don't apply for roles if they're not a 100% match, but we're not looking for perfection, we're looking for potential. As an inclusive and supportive employer, we value difference and want to encourage anyone interested to apply, regardless of whether you tick all the boxes or not. As an organisation we embrace diversity, encourage work life balance and have a flexible approach to the way we work which means you will quickly feel connected and valued.
Tono mai - How to Apply
If you're eyeing up this role and believe you've got what it takes, please apply, or get in touch with the team.
To apply, please click “Apply Online.” You'll be taken through to our Toitū Te Whenua Careers Centre where you'll be able to review further information about the responsibilities and accountabilities of this role in the Position Description. You'll be able to complete your online application form and upload a copy of your CV/Cover Letter.
Please note, while applications close on 13 October, we may be reviewing applications as they are received and may progress with suitable applicants prior to the application closing date. Therefore, please apply as soon as possible if you are interested in this position.
For tracking and evaluation purposes, all applications must be submitted via our on-line process. You must have the legal right to live and work in New Zealand to be eligible for this position.
You may notice that the Position Description title for this role (Customer Regulatory Specialist Level 2) doesn't match the advertised title. At Toitū Te Whenua we design our roles around shared capabilities (rather than focusing on tasks). This means our position descriptions are broad, one position description can cover many roles, this is known as Broad Based Role (BBR). Using BBR allows us to be responsive to our customers and to strengthen the connections across our organisation. It also gives us the flexibility to provide wider opportunities to our people, to further their careers.
If you have any questions about this role or working at Toitū Te Whenua, please email opportunities@linz.govt.nz and our People Services Team will be in touch with you.
