Job Description

Kōrero mō te tūranga - About the role

• Bring your strong property expertise to manage a diverse nationwide portfolio

• Be part of a forward thinking, energetic and solutions focused team

• Roles available in Wellington or Hamilton

About Crown Property

We are excited to announce newly created Senior Customer Regulatory Specialist roles within our Crown Property team. These roles are part of a recent change initiative aimed at fostering closer relationships with our customers and developing a more strategic approach to managing the Crown property across New Zealand. It's a unique opportunity to contribute to the responsible stewardship and sustainable use of Crown Land for the benefit of both current and future generations.

The Built Structures team is a small group of property professionals within the larger Crown property group. The team is responsible for the management of all built structures within a large diverse portfolio. If you enjoy working collaboratively with a team of experienced and likeminded property professionals, then this role is for you.

About you and your role

In this role, you'll be responsible for managing a large diverse property portfolio. This is an exciting technical property role and not for the faint hearted, with no two days the same. Our portfolio is challenging with diverse properties in various conditions, with many in isolated and rural areas. A love for travel is a must, as you'll be regularly travelling nationwide to inspect our properties and determine what to do with them.

You'll have a deep understanding of property management principles and the property lifecycle to be able to provide strategic property development advice, as we work through the portfolio. You'll be able to collaborate well with contractors, vendors, and service providers to ensure quality services and cost-effective solutions.

You'll be a natural relationship-builder, relating to and communicating well with people from all backgrounds and all walks of life, whether resolving day-to-day tenancy matters, or working with iwi on Treaty Settlement properties. You will also need to demonstrate strong field experience and confidence and composure on-site while working with customers.

We are looking for streetwise technical property experts who thrive under pressure.

He pūkenga tou – Skills and Experience

• 10+ years relevant experience working as a Development Manager or Senior Property Manager – residential and non-residential (a national context is advantageous, but not essential).

• Valid unrestricted New Zealand License.

• Advanced level of confidence undertaking complex site inspections, identifying risks and communicating with a wide variety of stakeholders to ensure compliance with safety standards, lease agreements, and maintenance requirements.

• Strong understanding of both commercial and residential property management principles, leasing arrangements, facilities management, notices, enforcement etc.

• Experience in facilities management with the ability to easily provide sound strategic property advice and scope projects and maintenance.

• Ability to undertake detailed financial analysis and scenario modelling

• Excellent communication skills (verbal and written).

• Strong problem-solving and decision-making skills with a knack for de-escalation and conflict resolution.

• Able to work with collaboration and agility.

• Sound understanding of the principles of the Treaty of Waitangi in relation to property.

• A valid unrestricted New Zealand Driver's License

Preferred, but not essential:

• A relevant qualification in property or related field such as engineering, architecture, urban planning, law, construction or building.

The expected appointing range for this role is between $120,000 to $140,000 per annum

Ngā mea e tukuna ana e tātau – What we offer our employees 

• Interesting work which impacts Aotearoa as we care for whenua, moana and arawai.

• Eye & ear care reimbursements

• Annual Flu Vaccinations

• Reduced Health Insurance Premiums

• Diverse groups and networks

• If eligible for paid parental leave, you will be entitled to a top up payment for the first 18 weeks of the 26 weeks.

• A minimum of four weeks and three days annual leave

Te Tākinatanga - Our Story

Toitū Te Whenua plays a vital role in understanding, developing, and caring for New Zealand's whenua, moana and arawai (land, sea and waterways). Whether you're developing our products and services to support our customers, managing the Crown estate, engaging with our iwi partners, or helping us be an effective regulator, your contribution can make a difference. Our mahi helps New Zealanders have confidence that the development of our land, communities and country is being planned from an informed and expert position that balances environmental, social, cultural, and economic considerations. Now and for future generations.

Our Kia Toipoto Intentions - Public Service Gender, Māori, Pacific and Ethnic Pay Gap Action Plan

Toitū Te Whenua is a diverse team of individuals with different experience and perspectives. This drives our culture and high performance.  We know that people from underrepresented groups and women in particular don't apply for roles if they're not a 100% match, but we're not looking for perfection, we're looking for potential.  As an inclusive and supportive employer, we value difference and want to encourage anyone interested to apply, regardless of whether you tick all the boxes or not. As an organisation we embrace diversity, encourage work life balance and have a flexible approach to the way we work which means you will quickly feel connected and valued.

Tono mai - How to Apply

If you're eyeing up this role and believe you've got what it takes, please apply, or get in touch with the team. 

To apply, please click “Apply Online.” You'll be taken through to our Toitū Te Whenua Careers Centre where you'll be able to review further information about the responsibilities and accountabilities of this role in the Position Description. You'll be able to complete your online application form and upload a copy of your CV/Cover Letter. 

Please note, while applications close Sunday, 24 November 2024, we may be reviewing applications as they are received and may progress with suitable applicants prior to the application closing date. Therefore, please apply as soon as possible if you are interested in this position.

For tracking and evaluation purposes, all applications must be submitted via our on-line process. You must have the legal right to live and work in New Zealand to be eligible for this position. 

You may notice that the Position Description title for this role (Customer Regulatory Specialist Level 3) doesn't match the advertised title.  At Toitū Te Whenua we design our roles around shared capabilities (rather than focusing on tasks). This means our position descriptions are broad, one position description can cover many roles, this is known as Broad Based Role (BBR). Using BBR allows us to be responsive to our customers and to strengthen the connections across our organisation. It also gives us the flexibility to provide wider opportunities to our people, to further their careers.

If you have any questions about this role or working at Toitū Te Whenua, please email opportunities@linz.govt.nz  and our Recruitment Team will be in touch with you.